Frequently Asked Questions
Everything you need to know about our luxury fragrances.
Are your fragrances authentic?
Yes, all perfumes sold on perfumesdubai are 100% authentic, sourced directly from the original manufacturers or authorized distributors.
How long does shipping take within the UAE?
We offer express shipping. Orders within Dubai are typically delivered within 24 hours, while other emirates take 1-2 business days.
Do you offer international shipping?
Yes, we ship our luxury collections worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We accept returns within 7 days of delivery, provided the perfume remains in its original, unopened, and sealed packaging.
Can I track my order?
Once your order is dispatched, you will receive a tracking number via email and SMS to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, Apple Pay, and Cash on Delivery (COD) for orders within the UAE.